Advice that must exist in operations
An IT concept is only valuable if it can be implemented, integrated and can be operated permanently. That's why we don't look at individual measures in isolation, but rather combine three perspectives into a common decision-making and implementation framework:
- Business & Organization:Goals, requirements, processes, responsibilities and service organization
- Architecture & Technology:resilient solution, platform, integration and operational architectures
- Operations: Service management, SLAs, migration and operational handover considered from the start
How our consulting fields interact
Depending on the initial situation, we specifically focus on one consulting field or combine several disciplines into a consistent mandate. Each field answers a central question:
Strategy & Transformation: Where should IT develop?
We translate business goals into IT target images, prioritized transformation roadmaps, viable operating models and well-founded sourcing decisions.
Process & Service Management: How can performance be controlled?
We design services, processes, roles and key figures so that internal teams and external providers work together reliably.
Technology & Solution Architecture: Which architecture supports the target image?
We develop system, solution, platform, integration and operational architectures that bring together requirements and technical reality.
Transition, Migration & Sourcing: How is the safe transition possible?
We structure provider changes, migrations, operational transfers as well as carve-ins and carve-outs with clear dependencies, responsibilities and acceptance criteria.
Technical Project & Program Management: How does the project remain manageable?
We combine technical project management, PMO, requirements management, quality assurance and tender support into a transparent one Overall control.
Our path from analysis to improvement
Five coordinated steps ensure that strategy, implementation and operation do not fall apart:
- 01
Assess
Make the initial situation, requirements, risks and dependencies transparent.
- 02
Design
Develop target image, decision-making principles, architecture and implementation plan.
- 03
Transform
Prioritize measures, coordinate those involved and implement changes in a controlled manner.
- 04
Operate
Hand over services in an orderly manner and establish stable, measurable regular operations.
- 05
Improve
Develop performance, quality and profitability based on reliable key figures.
When we make the greatest contribution
Our advice is particularly effective when technical, organizational and operational dependencies have to be solved together, for example when:
- Introduction or replacement of central specialist procedures
- Provider changes and sourcing projects
- Rebuilding or optimization of IT service management
- complex migrations and carve-outs
- target architecture for new platforms
- operating models and service catalogs
- large-scale technical projects with multiple suppliers and stakeholders
- digitization programs in public administration
The next realistic step determine
Whether determining the location, target architecture or ongoing transformation: together we clarify where the greatest need for action exists and which specific step will produce reliable results.