Consulting with operational reality
IT concepts must not only work on paper. They must be implementable, integrable and operable. This is why we consider organization, processes, technology, providers and control operations as a coherent system.
Business & Organization
Processes, responsibilities, service organization and requirements.
Architecture and Technology
Reliable technical and operational target architectures.
Operations
Migration, service management, SLAs and transfer of operations considered from the beginning.
Our five consulting fields
Strategy and Transformation
IT target images, transformation roadmaps, operating models and sourcing.
Process & Service Management
ITSM, processes, service level management, provider control and operations.
Technology & Solution Architecture
System, solution, platform, integration and operational architectures.
Transition, Migration and Sourcing
Provider change, migration, operation transfer and carve-in and carve-out.
Technical Project & Program Management
Technical project management, PMO, requirements, quality assurance and tender support.
Our approach
ASSESS → DESIGN → TRANSFORM → OPERATE → IMPROVE
We analyse the starting point, risks and dependencies, develop a feasible target image, control the transformation and ensure the transfer to regular operation. Improvements will then be continued on the basis of robust operational and performance indicators.
Typical situations
- Introduction or replacement of centralised technical procedures
- Provider change and sourcing projects
- Reconstruction or optimization of IT service management
- Complex migrations and carve-outs
- Target architecture for new platforms
- Operating models and service catalogues
- major technical projects with several suppliers and stakeholders
- Digitalisation programmes in public administration
Closure
A concept is only good if it can be implemented
Let’s talk about your initial situation, target architecture and the next realistic step.