Manage municipal master data centrally
The OZG Manager serves as the central location for a municipality's master data. Instead of maintaining identical information separately in multiple forms and applications, it is recorded once in a structured format and updated centrally.
- Visual identity: logos, coats of arms and other municipal design elements
- Municipal and contact details: addresses, telephone numbers, email addresses and other contact information
- Organisation: offices, departments, units and the relationships between them
- Employees: responsible staff members with their roles, contact details and organisational assignments
- Responsibilities: functional and organisational links between services, organisational units and contacts
Maintain once, reuse as needed: Centrally managed information can automatically be used in online forms and other functions wherever required—for example for sender details, responsible contacts, routing paths or the municipality's visual identity. When an address, responsibility or contact detail changes, it is updated centrally and is then available to connected functions in its current version.
This reduces duplicate data maintenance, prevents contradictory information and makes it easier to provide new forms and digital services using existing municipal data.
Functions
The OZG Manager brings together the core tasks involved in providing and managing digital municipal services within a single interface.
Overview & dashboard
The dashboard presents the most important usage and performance metrics for the digital offering in one clear view. This gives responsible staff a quick picture of actual usage without having to manually compile data from individual forms or applications.
- Login activity: the number of logins today, during the past seven and 30 days, as well as the total number of logins to date
- Submitted forms: the total number of all digitally submitted forms at a glance
- Usage by form: a comparison showing which online forms are submitted particularly frequently or have seen little use so far
- Development over time: a visual representation of submissions over time, making trends, usage peaks and changes visible
These analyses provide a reliable basis for further planning. Municipalities can identify services with high demand, review offerings with low usage and prioritise the expansion of their digital town hall based on actual use.
Master data management
Municipal master data, organisational units, employees, roles, contact details and organisational assignments are maintained in one central location. This creates a reliable and consistent data source for forms and other digital services. Changes—for example to contacts, responsibilities or addresses—only need to be made once and can then be reused by connected functions.
Subscribed forms
All online forms subscribed to by the municipality are displayed in a central list together with their current status. The production status and payment function of each form can be reviewed and managed. Preview and configuration options allow responsible staff to check the provided content and edit municipal settings. Additional form-specific information and tools are available directly from the relevant entry. Approved changes can then be transferred collectively to the digital town hall.
Available forms
The central form catalogue shows which additional digital administration services are available. The municipality can search the offering, review suitable forms and select them for its specific needs. This allows the existing form portfolio to be expanded step by step without starting a separate development project for every service.
OZG workplace
The OZG workplace supports the structured processing of incoming digital applications and cases. Responsible employees receive central access to submissions and information relevant to their tasks. Clearly defined responsibilities and organisational assignments help route cases to the correct unit and ensure transparent processing in day-to-day administration.
System settings
System settings contain the overarching specifications for operating and using the OZG Manager. These include user accounts, roles and permissions as well as further system-wide configurations. This makes it possible to define which people may access specific areas and whether they can view, edit or administer information there.
Control remains with the municipality
Technical complexity should remain in the background. What matters to the municipality is that digital services, responsibilities, access rights and the current operating status remain transparent at all times. The OZG Manager brings this information together in a central interface and clearly shows which offerings are available, subscribed, configured or already in productive use.
Responsible staff can make controlled changes, assign responsibilities unambiguously and expand the form portfolio as needed. Consistent master data and clearly defined permissions support reliable operations. This allows the municipality to retain functional and organisational control over its digital offering while keeping technical complexity centrally manageable.