The digital community as an overall picture
Online forms are often the visible entry. However, sustainable digitalization connects five levels:
- Citizens & Online Services
- Administrative administration services
- Municipal specialist services
- Common basic services
- Platform, infrastructure and operations
Consulting, development, integration, training and managed services support all levels.
Start small. Standardization. upgrades
A small community does not necessarily need a long-term transformation program. It often makes sense to have a limited pilot with few procedures, visible benefits and a roadmap for further expansion.
Digital citizen services
Online forms and standardised administrative services can be selected from a growing catalogue, configured locally and supplemented step by step.
OZG Manager
The OZG Manager is the control tool behind the digital services: service catalogue, roles and permissions, community configuration, status and step-by-step extension.
Municipal Platform Strategy
Instead of introducing a new stand-alone solution for each task, reusable basic services and modularly integrated administration and specialist services are set up.
Open source and digital sovereignty
We use open source where it makes technical and technical sense. Crucial are data sovereignty, open interfaces, controllable operation, portability and reduced manufacturer dependency.
From consultancy to operation
OZG Services contributes municipal expertise and customer relations. ITOM Consulting supports strategy, processes and architecture. ITOM Solutions & Services develops, integrates and operates the technical solutions.